Support

Write to hello@intspec.studio. A person reads it — the same person who builds Intspec — and answers within two business days, usually the same day.

What helps us answer quickly

• The email address of your account.
• For an extraction that came out wrong: the supplier link you pasted and what you expected. The values it produced help too.
• For a document or export: which spec page, and the format (PDF table, list, cards, or CSV).
• For a sign-in problem: what the page said. A password reset is at forgot password.

Things you can do yourself

• Export your data: Settings offers a JSON export of everything on the account.
• Delete the account: also in Settings, after re-entering your password.
• Data protection requests (correction, restriction, objection): email us from the address on the account; see the privacy policy.
• Refunds and cancellation: email us; the policy is in the terms of service.

Suppliers

If you run a supplier site and would rather Intspec did not fetch your product pages, write to the same address with your domain. We stop fetching it and tell affected users why.